Sunday 5 January 2020

Camera not working on Surface Book with Windows 10

Quick fix:
1. Uninstall any third party anti-virus applications (e.g., McAfee).
2. Go to: Settings->Recovery->Advanced startup->Restart now->Troubleshoot->Advanced options->Startup settings->Safe mode-> (after reboot) press F4 (or 4) for going into the Safe Mode.
 https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode
3. In the Safe Mode, open the Device Manager. Uninstall ALL the drivers related to the cameras.
4. Restart your computer.
(Worked on Surface Book with Windows 10, I was unable to run Ubuntu properly on this laptop).

If your camera fails with this error 0A00F424F then do the following:
1. Create a new folder: C:\Users\<your user name>\OneDrive\Pictures\Camera Roll
(replace the <your user name> with your name)
Alternatively, you can also create the folder: C:\Users\adzie\Pictures\Camera Roll
2. Right click on the created folder Camera Roll and select: Include in library->Camera Roll

 

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